Docrypto (docrypto.net) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.docrypto.net.
The platform itself is okay, but the customer service at Docrypto (docrypto.net) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Great customer service|Tax reports included|Quick verification
Cons: Minor UI glitches occasionally|Desktop app not available on Linux
Opened my account with Docrypto (docrypto.net) through my accountant's suggestion and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Customizable dashboard|Excellent charting|Risk management tools
Cons: Onboarding videos are outdated
Customer support at Docrypto (docrypto.net) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Personal attention|Dividend tracking|Multi-currency support|Low minimum deposit
Cons: Wait times can be long during peak hours|Wish they had more educational resources
What really bothers me about Docrypto (docrypto.net) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after attending a webinar they hosted and I fell for the polished exterior. Never again.
Pros: Copy trading available|No hidden fees|API access
Cons: Limited cryptocurrency options
I found Docrypto (docrypto.net) after comparing multiple platforms and the initial impression was positive. But since I retired last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Risk management tools|Two-factor authentication
Cons: Spreads widen during volatile periods
I opened an account with Docrypto (docrypto.net) for about ten months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: No hidden fees|Regular platform improvements
Cons: Nothing significant
I am in a dispute with Docrypto (docrypto.net) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Segregated accounts|Fast support response|Regular platform improvements
Cons: Currency conversion fee exists|No integrated tax optimization
Docrypto (docrypto.net) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Good mobile app|Full transparency
Cons: Limited ETF selection|Email notifications too frequent
If you are reading this considering Docrypto (docrypto.net) - run. I wish I had read more negative reviews after a trusted YouTuber reviewed them. I thought the positive ones were real. Maybe some are. My experience over for about eight months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Clear documentation|Regular updates
Cons: Limited ETF selection|Slow to add new assets
Docrypto (docrypto.net) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Real-time alerts|Personal attention|Automated trading options
Cons: Onboarding videos are outdated