DLM Limited has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 852-2127-0719
Addresses: Cheung Kong Center 2 Queens Road Central Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.dlmlimitedhk.com.
The spread at DLM Limited is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through my accountant's suggestion and initially thought the platform was good - until I started trading seriously.
Pros: Wide product range|Copy trading available|Social trading features
Cons: Search feature is basic|No crypto staking
The mobile app from DLM Limited is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Automated trading options|Great customer service|Clear documentation
Cons: Website design could be more modern|Mobile app could be improved
I have been trying to close my account with DLM Limited for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Smooth onboarding|Educational resources
Cons: Limited ETF selection
Customer support at DLM Limited seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Multi-currency support|Easy withdrawals|Demo account available
Cons: Limited social trading features|Withdrawal takes 1-2 business days
KYC with DLM Limited is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Intuitive for beginners|Fast deposits|Demo account available
Cons: Cannot customize dashboard fully|Wait times can be long during peak hours
DLM Limited has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Comprehensive tools|Demo account available|Fast support response|High security standards
Cons: Slow to add new assets
The onboarding at DLM Limited was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Helpful community forum|API access|Quick verification
Cons: Onboarding videos are outdated|Spreads widen during volatile periods
If you are reading this considering DLM Limited - run. I wish I had read more negative reviews through word of mouth in my investment club. I thought the positive ones were real. Maybe some are. My experience over for a couple of months now has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Automated trading options|High security standards|Detailed reporting
Cons: No live chat on mobile
Do not believe the bonus offer from DLM Limited. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through my accountant's suggestion and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Personal attention|Helpful community forum|Easy to use platform
Cons: Wait times can be long during peak hours|Wish they had more educational resources
The platform itself is okay, but the customer service at DLM Limited is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Economic calendar|Clear documentation|Multi-currency support
Cons: Cannot customize dashboard fully