Dlglobals (dlglobals.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: m.dlglobals.com.
Dlglobals (dlglobals.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Responsive team|Easy withdrawals
Cons: No fractional shares
The platform itself is okay, but the customer service at Dlglobals (dlglobals.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Clear documentation|Fast support response
Cons: Wait times can be long during peak hours|Desktop app not available on Linux
The hidden fees at Dlglobals (dlglobals.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: API access|Fast deposits
Cons: No crypto staking
I have been trying to close my account with Dlglobals (dlglobals.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Intuitive for beginners|Transparent fees|Educational resources
Cons: Limited ETF selection|Charting tools need more indicators
Dlglobals (dlglobals.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: API access|Quick verification
Cons: Mobile app could be improved
If you are reading this considering Dlglobals (dlglobals.com) - run. I wish I had read more negative reviews through a podcast recommendation. I thought the positive ones were real. Maybe some are. My experience over since I retired last year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Multiple order types|Regular platform improvements
Cons: No crypto staking|Spreads widen during volatile periods
I had high hopes for Dlglobals (dlglobals.com) after hearing about them at a conference, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Educational resources|Transparent fees|Tax reports included
Cons: Account statements could be more detailed|Research section could be deeper
Dlglobals (dlglobals.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Segregated accounts|Reliable uptime|Professional team|Customizable dashboard
Cons: Spreads widen during volatile periods
After for roughly four months with Dlglobals (dlglobals.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: API access|Stable platform
Cons: Search feature is basic|Website design could be more modern
The spread at Dlglobals (dlglobals.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through a financial advisor and initially thought the platform was good - until I started trading seriously.
Pros: Multiple order types|Helpful community forum|Reliable uptime
Cons: Some tools only available on higher tiers|Research section could be deeper