Direct Cryptos has been flagged by Commodity Futures Trading Commission for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I invested $5,000 with Direct Cryptos after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Commodity Futures Trading Commission.
Cons: No regulatory oversight|Money disappeared|Fake testimonials
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Direct Cryptos recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Great customer service|Segregated accounts|Intuitive for beginners
Cons: Alert system is basic|Limited cryptocurrency options
I was about to invest with Direct Cryptos but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Commodity Futures Trading Commission has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Unauthorized firm|Found in IOSCO warnings database
Where do I even begin with Direct Cryptos? for roughly four months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: API access|Regular updates|Excellent charting
Cons: Wait times can be long during peak hours|Spreads widen during volatile periods
The onboarding at Direct Cryptos was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Portfolio tracking tools|Tax reports included|Real-time alerts|Risk management tools
Cons: Limited cryptocurrency options
I found Direct Cryptos after a trusted YouTuber reviewed them and the initial impression was positive. But for just over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Dedicated account manager|Customizable dashboard|Demo account available|Dividend tracking
Cons: Nothing significant|Account statements could be more detailed