Digital X Asset Pro (dassetspro.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +(61) 488 879 920
Addresses: 100 St Georges Terrace, Perth WA 6000, Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.dassetspro.com.
I had a dispute with Digital X Asset Pro (dassetspro.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Economic calendar|Market news feed
Cons: Slow to add new assets|Some tools only available on higher tiers
Where do I even begin with Digital X Asset Pro (dassetspro.com)? for over three years of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Easy withdrawals|Multiple order types|Professional team
Cons: Help articles are sometimes vague
I signed up with Digital X Asset Pro (dassetspro.com) based on a colleague's recommendation and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Regular platform improvements|No hidden fees|Two-factor authentication
Cons: Charting tools need more indicators|No dark mode on mobile
I referred a friend to Digital X Asset Pro (dassetspro.com) from a blog post comparing services. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Market news feed|Dividend tracking
Cons: Currency conversion fee exists
Digital X Asset Pro (dassetspro.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Comprehensive tools|Personal attention|Multi-currency support|API access
Cons: Live chat only during business hours|Inactivity fee applies after 12 months
My card was charged twice by Digital X Asset Pro (dassetspro.com) on the same day. I had to dispute it with my bank. Digital X Asset Pro (dassetspro.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Professional team|Segregated accounts|Instant funding
Cons: Desktop app not available on Linux
The platform at Digital X Asset Pro (dassetspro.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for a few weeks now of dealing with this, I have had enough.
Pros: Good analytical tools|Great customer service|Smooth onboarding
Cons: Desktop app not available on Linux