Digital Trade Channel (digitaltradechannel.pro) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +1(614) 547-2179
Addresses: 76 Commercial St Edinburgh Midlothian EH6 6LX, United Kingdom; 846 Melrose Street, Spokane 99201 WA Washington United States; 9800 International Dr, Orlando Florida, 32819 United States This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: digitaltradechannel.pro.
Customer support at Digital Trade Channel (digitaltradechannel.pro) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Full transparency|Educational resources
Cons: Search feature is basic
My withdrawal request from Digital Trade Channel (digitaltradechannel.pro) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: API access|Clear documentation
Cons: No integrated tax optimization|Could offer more webinars
KYC with Digital Trade Channel (digitaltradechannel.pro) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Detailed reporting|Transparent fees|Multi-currency support|Dedicated account manager
Cons: Minor UI glitches occasionally
Digital Trade Channel (digitaltradechannel.pro) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Wide product range|Detailed reporting|Helpful community forum|Social trading features
Cons: Limited demo account features|No integrated tax optimization
I had a dispute with Digital Trade Channel (digitaltradechannel.pro) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Two-factor authentication|Good mobile app|Personal attention|Segregated accounts
Cons: No integrated tax optimization
The hidden fees at Digital Trade Channel (digitaltradechannel.pro) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Multiple order types|Low minimum deposit|Demo account available
Cons: Wish they had more educational resources|Would like more payment methods
Do not use Digital Trade Channel (digitaltradechannel.pro) for anything serious. I used them since last summer for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Multiple order types|Copy trading available
Cons: Email notifications too frequent|Limited demo account features
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Digital Trade Channel (digitaltradechannel.pro) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Customizable dashboard|Automated trading options
Cons: Nothing significant
Digital Trade Channel (digitaltradechannel.pro) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Social trading features|Comprehensive tools
Cons: No phone support on weekends|No fractional shares
Digital Trade Channel (digitaltradechannel.pro) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Dividend tracking|Tax reports included|Dedicated account manager
Cons: Could offer more webinars