Diamond Trade (diamondsplatform.com)

The platform at Diamond Trade (diamondsplatform.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about ten months of dealing with this, I have had enough.

I referred a friend to Diamond Trade (diamondsplatform.com) after a friend recommended them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

The onboarding at Diamond Trade (diamondsplatform.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

After using Diamond Trade (diamondsplatform.com) for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Diamond Trade (diamondsplatform.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

The only good thing about Diamond Trade (diamondsplatform.com) is that they remind you why regulation matters. I found them after a friend recommended them. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

I experienced a security concern with my Diamond Trade (diamondsplatform.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

I have been trying to close my account with Diamond Trade (diamondsplatform.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Diamond Trade (diamondsplatform.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

The hidden fees at Diamond Trade (diamondsplatform.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.