Diamond Prime (diamond-prime.org) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 507 W 6th St Los Angeles, California; 806 W 7th St Los Angeles, California This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: diamond-prime.org.
My withdrawal from Diamond Prime (diamond-prime.org) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for roughly four months of being strung along.
Pros: Excellent charting|Portfolio tracking tools|Helpful community forum|High security standards
Cons: Research section could be deeper
Opened my account with Diamond Prime (diamond-prime.org) through a financial advisor and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Multi-device support|Clear documentation|Dedicated account manager
Cons: Onboarding videos are outdated|Limited cryptocurrency options
I closed a profitable position at Diamond Prime (diamond-prime.org) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Intuitive for beginners|API access
Cons: Currency conversion fee exists|Onboarding videos are outdated
I experienced a security concern with my Diamond Prime (diamond-prime.org) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: API access|Full transparency
Cons: Alert system is basic
I have been trying to close my account with Diamond Prime (diamond-prime.org) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Risk management tools|Social trading features|Multi-currency support
Cons: Website design could be more modern
Diamond Prime (diamond-prime.org) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Competitive fees|Portfolio tracking tools
Cons: Search feature is basic
I lost a significant amount because Diamond Prime (diamond-prime.org) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Risk management tools|Educational resources|Low minimum deposit
Cons: Limited ETF selection|None so far
Customer support at Diamond Prime (diamond-prime.org) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Real-time alerts|Easy withdrawals|Transparent fees|Excellent charting
Cons: Research section could be deeper
The platform at Diamond Prime (diamond-prime.org) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since early this year of dealing with this, I have had enough.
Pros: Segregated accounts|Portfolio tracking tools|Fast execution
Cons: Charting tools need more indicators|Cannot customize dashboard fully
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Diamond Prime (diamond-prime.org) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Educational resources|Customizable dashboard
Cons: Minor UI glitches occasionally|Mobile app could be improved