Dextertrades (dextertrades.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 10 111 Mallinson Road London SW11 1BL England United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.dextertrades.com.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Dextertrades (dextertrades.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Detailed reporting|Stable platform|Comprehensive tools|Dedicated account manager
Cons: Search feature is basic|Wait times can be long during peak hours
Dextertrades (dextertrades.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Dedicated account manager|Social trading features|Dividend tracking
Cons: Limited social trading features
I had a dispute with Dextertrades (dextertrades.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Full transparency|Fast execution|Tax reports included|Fast support response
Cons: No live chat on mobile|Slow to add new assets
The so-called education at Dextertrades (dextertrades.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about ten months thinking they would help me learn.
Pros: Clean UI|Great customer service|No hidden fees
Cons: Inactivity fee applies after 12 months|Email notifications too frequent
I requested my data from Dextertrades (dextertrades.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: API access|Personal attention|Economic calendar
Cons: Some tools only available on higher tiers