Dexdex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Dexdex is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Pros: Professional looking website
Cons: No regulatory oversight|Money disappeared|Fake testimonials
Dexdex offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Comprehensive tools|Good analytical tools|Stable platform|Customizable dashboard
Cons: Wait times can be long during peak hours|Cannot customize dashboard fully
I trusted Dexdex with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Wide product range|Market news feed|Two-factor authentication
Cons: Alert system is basic|Help articles are sometimes vague
Dexdex locked my account without warning and demanded documents I had already submitted. for close to eighteen months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: High security standards|Regular updates|Low minimum deposit|Customizable dashboard
Cons: Withdrawal takes 1-2 business days|Account statements could be more detailed
KYC with Dexdex is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Full transparency|Reliable uptime|Dividend tracking
Cons: Live chat only during business hours|Mobile app could be improved
Dexdex changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Transparent fees|Stable platform
Cons: Cannot customize dashboard fully
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Dexdex has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
If you are reading this considering Dexdex - run. I wish I had read more negative reviews through my accountant's suggestion. I thought the positive ones were real. Maybe some are. My experience over for over three years has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Transparent fees|API access
Cons: No crypto staking|Research section could be deeper
Dexdex has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Great customer service|Responsive team|Copy trading available
Cons: Limited demo account features
I wanted to transfer my portfolio from another broker to Dexdex. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Easy to use platform|Smooth onboarding|Dedicated account manager
Cons: Limited ETF selection