Cryptocurrency Exchanges

Desodex

1.5 (15 reviews)
🇳🇿 New Zealand
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1.5
15 reviews
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About Desodex

Desodex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Leverage too high for retail

R
Robert W.
2 weeks ago

Do not be fooled by the professional-looking website. Behind the scenes, Desodex is disorganized and incompetent. I found them through a podcast recommendation and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Two-factor authentication|Clear documentation|Multiple order types

Cons: Some tools only available on higher tiers|Help articles are sometimes vague

They ignore every complaint

M
Monica X.
1 months ago

After for the past year and a half with Desodex, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: High security standards|Economic calendar|Smooth onboarding|Instant funding

Cons: Minor UI glitches occasionally

They sell your data

W
William Z.
1 months ago

KYC with Desodex is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Competitive fees|Easy withdrawals|Full transparency

Cons: No integrated tax optimization

I have filed a complaint

R
Robert O.
2 months ago

The platform at Desodex is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over a year of dealing with this, I have had enough.

Pros: Regular updates|Two-factor authentication|Great customer service|API access

Cons: Nothing significant|Some tools only available on higher tiers

Reseller could not help

E
Ella K.
2 months ago

My withdrawal request from Desodex has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Quick verification|Reliable uptime|Demo account available|Risk management tools

Cons: Mobile app could be improved

Please save yourself the headache

M
Marcus R.
3 months ago

I had high hopes for Desodex after seeing their ad online, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Regular updates|Fast deposits|Professional team

Cons: Email notifications too frequent

They do not honor their terms

M
Max S.
3 months ago

Opened my account with Desodex through a podcast recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Market news feed|Multi-device support|Economic calendar

Cons: Would like more payment methods|Limited cryptocurrency options

Terrible customer service

A
Aria L.
4 months ago

The hidden fees at Desodex are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: Smooth onboarding|Portfolio tracking tools|Clear documentation|Helpful community forum

Cons: No live chat on mobile|Minimum deposit could be lower

Zero accountability

L
Liam D.
6 months ago

Desodex changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Pros: Comprehensive tools|Easy withdrawals|Multi-currency support

Cons: No phone support on weekends

Run the other way

A
Amber N.
7 months ago

After using Desodex since I opened my account last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Easy to use platform|Easy withdrawals|Economic calendar

Cons: Minimum deposit could be lower