DERIV has been flagged by Comisión para el Mercado Financiero (Financial Market Commission) for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I gave DERIV a fair chance. After for the past year and a half of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Competitive fees|Reliable uptime|Economic calendar
Cons: No live chat on mobile|Alert system is basic
After for over three years with DERIV I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Educational resources|Customizable dashboard|Helpful community forum|API access
Cons: Nothing significant|Wait times can be long during peak hours
I signed up with DERIV through a forum discussion and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Responsive team|Dedicated account manager|High security standards
Cons: No live chat on mobile
The so-called education at DERIV is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for a couple of months now thinking they would help me learn.
Pros: Regular platform improvements|Multiple order types|Regular updates
Cons: Currency conversion fee exists|No live chat on mobile