DERIV has been flagged by Comisión para el Mercado Financiero (Financial Market Commission) for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Tried to withdraw my funds from DERIV and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Lost entire investment|Reported to authorities|Unresponsive
The platform itself is okay, but the customer service at DERIV is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Full transparency|Responsive team
Cons: Nothing significant|None so far
DERIV had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Multi-currency support|Dedicated account manager
Cons: Research section could be deeper
I was about to invest with DERIV but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Comisión para el Mercado Financiero (Financial... has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
I opened an account with DERIV for about three months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Personal attention|Fast support response|Multi-currency support|No hidden fees
Cons: Minimum deposit could be lower
Customer support at DERIV seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Good mobile app|Easy to use platform
Cons: Wait times can be long during peak hours|Minor UI glitches occasionally
Do not be fooled by the professional-looking website. Behind the scenes, DERIV is disorganized and incompetent. I found them after comparing multiple platforms and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: High security standards|Educational resources
Cons: No fractional shares|No dark mode on mobile
The mobile app from DERIV is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Portfolio tracking tools|Reliable uptime|Detailed reporting|Two-factor authentication
Cons: Minor UI glitches occasionally
I want to warn everyone about DERIV. They have been flagged by Comisión para el Mercado Financiero (Financial... as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Pros: Initially responsive customer service
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.
Pros: Information is publicly available for verification
Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction