Deluxe4 (deluxe4.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 44 7562802661
Addresses: Aqueous II Aston Cross Business Village Rocky Lane Birmingham B6 5RQ UK This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.deluxe4.com.
The mobile app from Deluxe4 (deluxe4.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Tax reports included|Good mobile app|Clear documentation
Cons: Currency conversion fee exists
I wanted to transfer my portfolio from another broker to Deluxe4 (deluxe4.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Portfolio tracking tools|Easy withdrawals|Personal attention
Cons: Account statements could be more detailed
Where do I even begin with Deluxe4 (deluxe4.com)? for about three months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Instant funding|Regular updates
Cons: Minor UI glitches occasionally
The platform at Deluxe4 (deluxe4.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about ten months of dealing with this, I have had enough.
Pros: Stable platform|Clear documentation|Dedicated account manager
Cons: Limited ETF selection|Limited cryptocurrency options
The so-called education at Deluxe4 (deluxe4.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about ten months thinking they would help me learn.
Pros: Low minimum deposit|Risk management tools
Cons: Slow to add new assets
My card was charged twice by Deluxe4 (deluxe4.com) on the same day. I had to dispute it with my bank. Deluxe4 (deluxe4.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Regular updates|Helpful community forum|Dedicated account manager
Cons: Research section could be deeper
Deluxe4 (deluxe4.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Clear documentation|Full transparency
Cons: Limited demo account features
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Deluxe4 (deluxe4.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Reliable uptime|Helpful community forum
Cons: Could offer more webinars
If you are reading this considering Deluxe4 (deluxe4.com) - run. I wish I had read more negative reviews after a trusted YouTuber reviewed them. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Easy to use platform|Fast execution|Low minimum deposit
Cons: Minimum deposit could be lower|Website design could be more modern
Deluxe4 (deluxe4.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Helpful community forum|Intuitive for beginners|Reliable uptime
Cons: Minimum deposit could be lower