Delux Exchange (deluxexchange.net) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: deluxexchange.net.
I lost a significant amount because Delux Exchange (deluxexchange.net) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Intuitive for beginners|Responsive team|Personal attention
Cons: Some tools only available on higher tiers
My card was charged twice by Delux Exchange (deluxexchange.net) on the same day. I had to dispute it with my bank. Delux Exchange (deluxexchange.net) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Smooth onboarding|Competitive fees|Market news feed
Cons: Some tools only available on higher tiers
Delux Exchange (deluxexchange.net) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Wide product range|Smooth onboarding|Multi-device support|Great customer service
Cons: No crypto staking|Website design could be more modern
The hidden fees at Delux Exchange (deluxexchange.net) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Multiple order types|Clean UI|API access|Regular platform improvements
Cons: Wait times can be long during peak hours
Opened my account with Delux Exchange (deluxexchange.net) after my brother mentioned them and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Quick verification|Regular updates
Cons: Limited social trading features
The only good thing about Delux Exchange (deluxexchange.net) is that they remind you why regulation matters. I found them through word of mouth in my investment club. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Segregated accounts|High security standards|Helpful community forum
Cons: Wish they had more educational resources|Mobile app could be improved
My withdrawal request from Delux Exchange (deluxexchange.net) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Market news feed|Regular platform improvements
Cons: None so far
I had a dispute with Delux Exchange (deluxexchange.net) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Social trading features|Excellent charting|Tax reports included
Cons: No fractional shares
Where do I even begin with Delux Exchange (deluxexchange.net)? for roughly four months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Two-factor authentication|Clean UI|Dividend tracking
Cons: Withdrawal takes 1-2 business days|Mobile app could be improved
The platform at Delux Exchange (deluxexchange.net) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since I opened my account last year of dealing with this, I have had enough.
Pros: Good analytical tools|Comprehensive tools|Clean UI|Regular updates
Cons: Could offer more webinars|Help articles are sometimes vague