Delcourt Finance has been flagged by Financial Services and Markets Authority for "Fraud and Other Types of Misconduct". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Delcourt Finance has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Stable platform|Risk management tools
Cons: Nothing significant
I lost a significant amount because Delcourt Finance did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Risk management tools|Social trading features|Intuitive for beginners
Cons: No integrated tax optimization
Delcourt Finance has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Intuitive for beginners|Excellent charting
Cons: Slow to add new assets
KYC with Delcourt Finance is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Portfolio tracking tools|Good mobile app|Easy to use platform
Cons: Some tools only available on higher tiers|No phone support on weekends
Where do I even begin with Delcourt Finance? for over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Clean UI|Good analytical tools
Cons: Wait times can be long during peak hours