Definitive Exchange Trading System Ltd has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: 7 Princes Street London England EC2R 8AQ This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.definitivex.com.
Definitive Exchange Trading System Ltd has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Excellent charting|Portfolio tracking tools
Cons: No integrated tax optimization|Research section could be deeper
The platform itself is okay, but the customer service at Definitive Exchange Trading System Ltd is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Clear documentation|Great customer service
Cons: Minor UI glitches occasionally
The reporting at Definitive Exchange Trading System Ltd is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Good mobile app|Social trading features
Cons: Live chat only during business hours
I trusted Definitive Exchange Trading System Ltd with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Instant funding|Demo account available
Cons: Alert system is basic
After spending for about five months trying to make Definitive Exchange Trading System Ltd work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Portfolio tracking tools|Excellent charting|Automated trading options
Cons: Desktop app not available on Linux|Live chat only during business hours
What really bothers me about Definitive Exchange Trading System Ltd is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after comparing multiple platforms and I fell for the polished exterior. Never again.
Pros: Easy withdrawals|Economic calendar|High security standards|Market news feed
Cons: Some tools only available on higher tiers
After using Definitive Exchange Trading System Ltd since the beginning of the year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Real-time alerts|Instant funding|Multi-device support
Cons: Wish they had more educational resources