Decentralized Finance AG has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.
Pros: Information is publicly available for verification
Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction
The onboarding at Decentralized Finance AG was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Easy to use platform|Educational resources|Demo account available
Cons: Would like more payment methods|No integrated tax optimization
The platform itself is okay, but the customer service at Decentralized Finance AG is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Intuitive for beginners|Detailed reporting
Cons: Search feature is basic
I had a dispute with Decentralized Finance AG and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Great customer service|Regular updates
Cons: No integrated tax optimization
I wanted to transfer my portfolio from another broker to Decentralized Finance AG. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Detailed reporting|Market news feed|Good mobile app
Cons: Help articles are sometimes vague