Deal-Traders has been flagged by Financial Services and Markets Authority for "Fraud and Other Types of Misconduct". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Deal-Traders has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Segregated accounts|Automated trading options
Cons: Account statements could be more detailed|Limited demo account features
I lost a significant amount because Deal-Traders did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Transparent fees|Multi-device support
Cons: Research section could be deeper|Charting tools need more indicators
Where do I even begin with Deal-Traders? for about five months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Smooth onboarding|Real-time alerts|Economic calendar
Cons: No integrated tax optimization
What really bothers me about Deal-Traders is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after my brother mentioned them and I fell for the polished exterior. Never again.
Pros: Full transparency|Two-factor authentication
Cons: Inactivity fee applies after 12 months|No crypto staking
The spread at Deal-Traders is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after comparing multiple platforms and initially thought the platform was good - until I started trading seriously.
Pros: Risk management tools|Social trading features|Great customer service
Cons: Mobile app could be improved|Research section could be deeper
I am in a dispute with Deal-Traders over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: High security standards|Dedicated account manager|Responsive team|Automated trading options
Cons: Onboarding videos are outdated|Limited ETF selection
I want to warn everyone about Deal-Traders. They have been flagged by Financial Services and Markets Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
After using Deal-Traders for nearly two years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Transparent fees|Fast execution|Market news feed
Cons: Website design could be more modern|Mobile app could be improved
I trusted Deal-Traders with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Two-factor authentication|Fast execution
Cons: Account statements could be more detailed
Deal-Traders seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Customizable dashboard|Wide product range|Fast execution
Cons: Limited cryptocurrency options