DB Trust has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.dbtrustcorp.com.
DB Trust changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Full transparency|Helpful community forum
Cons: Cannot customize dashboard fully
After for roughly four months with DB Trust I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Portfolio tracking tools|API access|Good mobile app|Low minimum deposit
Cons: Inactivity fee applies after 12 months|Nothing significant
The platform itself is okay, but the customer service at DB Trust is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Dedicated account manager|Great customer service|Helpful community forum
Cons: Could offer more webinars