DB Trust has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.dbtrustcorp.com.
I had high hopes for DB Trust through my accountant's suggestion, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Personal attention|Educational resources
Cons: Minimum deposit could be lower|No fractional shares
If you are reading this considering DB Trust - run. I wish I had read more negative reviews after a family member had a good experience. I thought the positive ones were real. Maybe some are. My experience over for about five months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Demo account available|Transparent fees
Cons: Limited demo account features
I joined DB Trust through a forum discussion and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: High security standards|Market news feed
Cons: Limited cryptocurrency options|Live chat only during business hours
I lost a significant amount because DB Trust did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Easy to use platform|Dedicated account manager
Cons: Some tools only available on higher tiers
The onboarding at DB Trust was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Market news feed|Competitive fees
Cons: Some tools only available on higher tiers
I experienced a security concern with my DB Trust account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Portfolio tracking tools|No hidden fees
Cons: Search feature is basic
After spending for a couple of months now trying to make DB Trust work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Regular updates|Good analytical tools|Regular platform improvements|Easy to use platform
Cons: Onboarding videos are outdated|None so far
The reporting at DB Trust is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Instant funding|Fast support response
Cons: No integrated tax optimization|Mobile app could be improved
DB Trust offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Low minimum deposit|Automated trading options
Cons: Desktop app not available on Linux
DB Trust has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Clear documentation|Portfolio tracking tools|Excellent charting|Full transparency
Cons: Website design could be more modern|Currency conversion fee exists