Customer support at D.O.T. Trading / Don't Overthink Trading / @dontoverthinktrading seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Fast support response|Clean UI|Competitive fees|Segregated accounts
Cons: Inactivity fee applies after 12 months|Minor UI glitches occasionally