CynavaTrade has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The spread at CynavaTrade is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a family member had a good experience and initially thought the platform was good - until I started trading seriously.
Pros: Easy to use platform|Responsive team|Excellent charting|High security standards
Cons: None so far|Minor UI glitches occasionally
The reporting at CynavaTrade is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Dedicated account manager|Smooth onboarding|Risk management tools
Cons: Search feature is basic|Cannot customize dashboard fully
The onboarding at CynavaTrade was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Smooth onboarding|Detailed reporting|Regular platform improvements
Cons: Help articles are sometimes vague|Charting tools need more indicators
After spending since I retired last year trying to make CynavaTrade work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Wide product range|API access|Smooth onboarding
Cons: Withdrawal takes 1-2 business days
My card was charged twice by CynavaTrade on the same day. I had to dispute it with my bank. CynavaTrade then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Segregated accounts|Excellent charting
Cons: No dark mode on mobile|Minor UI glitches occasionally