Cryptocurrency Exchanges

Crystal Bitmining

1.6 (10 reviews)
🇬🇧 United Kingdom
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1.6
10 reviews
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About Crystal Bitmining

Crystal Bitmining has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Duplicate charges on my card

B
Brooke F.
2 months ago

After for a couple of months now with Crystal Bitmining, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Fast execution|Real-time alerts

Cons: No dark mode on mobile

Password reset broken for weeks

I
Ian E.
3 months ago

I am in a dispute with Crystal Bitmining over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Portfolio tracking tools|Social trading features|Great customer service

Cons: Limited demo account features

Something doesn't add up here

F
Frank R.
4 months ago

Several red flags with Crystal Bitmining: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Flagged by Financial Conduct Authority|Cannot verify credentials

Do yourself a favor and skip Crystal Bitmining

C
Chloe A.
6 months ago

Crystal Bitmining has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Stable platform|Full transparency|Transparent fees

Cons: Limited demo account features|No live chat on mobile

Stay far away from this company

S
Sarah K.
6 months ago

I was contacted by Crystal Bitmining through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.

Pros: Professional looking website

Cons: Lost entire investment|Reported to authorities|Unresponsive

Not fit for purpose

A
Alice F.
7 months ago

Do not use Crystal Bitmining for anything serious. I used them since I opened my account last year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

Pros: Good mobile app|No hidden fees|Professional team

Cons: Could offer more webinars

Conversion fees hidden

P
Patrick I.
7 months ago

My withdrawal from Crystal Bitmining was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since last summer of being strung along.

Pros: Detailed reporting|Fast deposits|Reliable uptime

Cons: No phone support on weekends|No crypto staking

No MT4/MT5 export

C
Caleb G.
9 months ago

Crystal Bitmining offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Pros: Low minimum deposit|Great customer service|Social trading features

Cons: Email notifications too frequent

Cannot withdraw funds - classic scam

D
David N.
9 months ago

I invested $25,000 with Crystal Bitmining after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Conduct Authority.

Pros: Professional looking website

Cons: No regulatory oversight|Money disappeared|Fake testimonials

Listed in warning databases - be aware

N
Nicole J.
12 months ago

For anyone considering Crystal Bitmining, please be aware that this company has been flagged by Financial Conduct Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction