CryptoX App has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
CryptoX App seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Real-time alerts|Responsive team
Cons: No dark mode on mobile
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. CryptoX App said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Reliable uptime|Demo account available|Customizable dashboard
Cons: Nothing significant
Several red flags with CryptoX App: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Not registered with regulators|Unrealistic promises
The mobile app from CryptoX App is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Great customer service|Good analytical tools|Easy to use platform
Cons: Currency conversion fee exists
CryptoX App changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Two-factor authentication|Reliable uptime|Regular platform improvements
Cons: No live chat on mobile
I was contacted by CryptoX App through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Pros: Initially responsive customer service
Cons: Blocked my account|No legitimate license|Fake returns
I closed a profitable position at CryptoX App and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Full transparency|API access|Regular updates
Cons: No integrated tax optimization|No crypto staking
After for nearly two years with CryptoX App I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Customizable dashboard|Comprehensive tools|Easy withdrawals
Cons: Limited social trading features|None so far