cryptotrader.app has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cryptotrader.app.
I experienced a security concern with my cryptotrader.app account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Dedicated account manager|Customizable dashboard|Copy trading available
Cons: Cannot customize dashboard fully|Slow to add new assets
The reporting at cryptotrader.app is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Customizable dashboard|Comprehensive tools
Cons: Help articles are sometimes vague
My withdrawal request from cryptotrader.app has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: API access|Real-time alerts|Wide product range
Cons: Research section could be deeper
If you are reading this considering cryptotrader.app - run. I wish I had read more negative reviews after my brother mentioned them. I thought the positive ones were real. Maybe some are. My experience over for a couple of months now has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Segregated accounts|Professional team|Fast support response
Cons: No dark mode on mobile
I trusted cryptotrader.app with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Educational resources|Clean UI|Responsive team|Good analytical tools
Cons: No phone support on weekends
cryptotrader.app changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Social trading features|Detailed reporting|Good mobile app
Cons: No phone support on weekends|Inactivity fee applies after 12 months
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. cryptotrader.app said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Segregated accounts|Multiple order types|Professional team|Copy trading available
Cons: Slow to add new assets|No crypto staking