CryptoNova Capital (cryptonovacapital.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +19302330241 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.cryptonovacapital.com.
Do not use CryptoNova Capital (cryptonovacapital.com) for anything serious. I used them for over three years for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Excellent charting|Easy to use platform
Cons: Wait times can be long during peak hours|Minor UI glitches occasionally
Where do I even begin with CryptoNova Capital (cryptonovacapital.com)? since mid-2025 of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Easy withdrawals|Fast execution
Cons: Withdrawal takes 1-2 business days
I found CryptoNova Capital (cryptonovacapital.com) through a forum discussion and the initial impression was positive. But for the past year and a half later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Smooth onboarding|Multiple order types|Good mobile app
Cons: Search feature is basic|Inactivity fee applies after 12 months
CryptoNova Capital (cryptonovacapital.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Social trading features|Multi-currency support|High security standards
Cons: Email notifications too frequent
The so-called education at CryptoNova Capital (cryptonovacapital.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for the past six months thinking they would help me learn.
Pros: Clean UI|No hidden fees|Reliable uptime
Cons: Could offer more webinars|No integrated tax optimization
CryptoNova Capital (cryptonovacapital.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Multiple order types|Portfolio tracking tools|Two-factor authentication
Cons: Minor UI glitches occasionally
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. CryptoNova Capital (cryptonovacapital.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Full transparency|Good analytical tools|Great customer service
Cons: None so far
After since last summer with CryptoNova Capital (cryptonovacapital.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Demo account available|Dedicated account manager|Multiple order types
Cons: Would like more payment methods|Live chat only during business hours
Customer support at CryptoNova Capital (cryptonovacapital.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Transparent fees|Great customer service
Cons: Onboarding videos are outdated|None so far
The onboarding at CryptoNova Capital (cryptonovacapital.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: High security standards|Reliable uptime
Cons: No fractional shares