Cryptocurrency Exchanges

Cryptonite AI

1.5 (15 reviews)
🇬🇧 United Kingdom
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1.5
15 reviews
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About Cryptonite AI

Cryptonite AI has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Inactive account fee with no warning

H
Heather B.
8 months ago

Cryptonite AI locked my account without warning and demanded documents I had already submitted. for about five months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: API access|Personal attention|Customizable dashboard|Dividend tracking

Cons: Slow to add new assets|Email notifications too frequent

Multi-account management missing

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Laura W.
8 months ago

I had a dispute with Cryptonite AI and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Stable platform|Easy to use platform

Cons: Website design could be more modern|Onboarding videos are outdated

Terrible customer service

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Lily A.
9 months ago

The platform at Cryptonite AI is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about three months of dealing with this, I have had enough.

Pros: Transparent fees|Portfolio tracking tools

Cons: Charting tools need more indicators

Affiliate program does not pay

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Kimberly D.
11 months ago

I experienced a security concern with my Cryptonite AI account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Pros: Clean UI|Great customer service|Fast execution

Cons: Limited demo account features

Misleading advertising

K
Kayla Y.
11 months ago

I signed up with Cryptonite AI through word of mouth in my investment club and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Transparent fees|Market news feed|Automated trading options

Cons: Some tools only available on higher tiers