Cryptoin24

Tried to withdraw my funds from Cryptoin24 and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

For anyone considering Cryptoin24, please be aware that this company has been flagged by Commissione Nazionale per le Società e la Borsa. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Customer support at Cryptoin24 seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Opened my account with Cryptoin24 through my accountant's suggestion and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

I joined Cryptoin24 after doing extensive research and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

I wanted to transfer my portfolio from another broker to Cryptoin24. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Cryptoin24 said it was market conditions. Same news, another broker filled me properly. They are not honest.

The so-called education at Cryptoin24 is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over three years thinking they would help me learn.

Where do I even begin with Cryptoin24? for over three years of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Cryptoin24 recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.