cryptoepique.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cryptoepique.com.
cryptoepique.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Dedicated account manager|Helpful community forum
Cons: Search feature is basic|Limited ETF selection
The only good thing about cryptoepique.com is that they remind you why regulation matters. I found them after comparing multiple platforms. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Two-factor authentication|Educational resources|Wide product range
Cons: No dark mode on mobile|Account statements could be more detailed
I closed a profitable position at cryptoepique.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: API access|Reliable uptime|Helpful community forum|Dividend tracking
Cons: Desktop app not available on Linux|Slow to add new assets
The reporting at cryptoepique.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Dividend tracking|Social trading features|Easy withdrawals
Cons: Limited social trading features
After using cryptoepique.com for over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Economic calendar|Demo account available|API access|Real-time alerts
Cons: Limited social trading features|Minimum deposit could be lower
My withdrawal request from cryptoepique.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Easy withdrawals|Excellent charting|Great customer service|Quick verification
Cons: Limited ETF selection|Nothing significant
I wanted to transfer my portfolio from another broker to cryptoepique.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Economic calendar|Helpful community forum
Cons: Inactivity fee applies after 12 months|Desktop app not available on Linux
The mobile app from cryptoepique.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Copy trading available|Good analytical tools
Cons: Minor UI glitches occasionally|Inactivity fee applies after 12 months
cryptoepique.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Multi-device support|API access|Good mobile app|Segregated accounts
Cons: Cannot customize dashboard fully|Some tools only available on higher tiers
What really bothers me about cryptoepique.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after a friend recommended them and I fell for the polished exterior. Never again.
Pros: High security standards|Demo account available|Copy trading available
Cons: No integrated tax optimization|Account statements could be more detailed