Crypto Minex (crypto-minex.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 64 Thornton St HURSLEYS O21 1NS This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: crypto-minex.com.
Crypto Minex (crypto-minex.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Demo account available|Easy withdrawals|Automated trading options
Cons: Charting tools need more indicators|No dark mode on mobile
Crypto Minex (crypto-minex.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Educational resources|Intuitive for beginners|Fast execution
Cons: Limited cryptocurrency options|No crypto staking
After since I retired last year with Crypto Minex (crypto-minex.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Fast deposits|Stable platform|Customizable dashboard
Cons: Wish they had more educational resources
Customer support at Crypto Minex (crypto-minex.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: High security standards|Personal attention|Quick verification|Risk management tools
Cons: Desktop app not available on Linux|Cannot customize dashboard fully
I wanted to transfer my portfolio from another broker to Crypto Minex (crypto-minex.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: High security standards|Tax reports included|Multiple order types
Cons: Could offer more webinars