Crypto Max Capitals (cryptomaxcapital.com)

I have been trying to close my account with Crypto Max Capitals (cryptomaxcapital.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Crypto Max Capitals (cryptomaxcapital.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Do not believe the bonus offer from Crypto Max Capitals (cryptomaxcapital.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after seeing their ad online and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

The onboarding at Crypto Max Capitals (cryptomaxcapital.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

I signed up with Crypto Max Capitals (cryptomaxcapital.com) while looking for alternatives to my previous provider and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

The hidden fees at Crypto Max Capitals (cryptomaxcapital.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

The platform at Crypto Max Capitals (cryptomaxcapital.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Crypto Max Capitals (cryptomaxcapital.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Crypto Max Capitals (cryptomaxcapital.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Crypto Max Capitals (cryptomaxcapital.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.