Crypto Exchange has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.cryptoexchangeapp.net.
The mobile app from Crypto Exchange is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Good analytical tools|Fast deposits|Easy withdrawals|Two-factor authentication
Cons: Limited cryptocurrency options|Slow to add new assets
My withdrawal request from Crypto Exchange has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Easy withdrawals|Real-time alerts|Helpful community forum|Fast deposits
Cons: Would like more payment methods|None so far
I wanted to transfer my portfolio from another broker to Crypto Exchange. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Fast execution|Multi-device support|Fast deposits
Cons: Could offer more webinars|No phone support on weekends
Do not be fooled by the professional-looking website. Behind the scenes, Crypto Exchange is disorganized and incompetent. I found them after a family member had a good experience and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Social trading features|Quick verification
Cons: Wait times can be long during peak hours|Website design could be more modern