Crypto Dezire has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Crypto Dezire has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
The platform itself is okay, but the customer service at Crypto Dezire is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Risk management tools|Full transparency|Comprehensive tools|Educational resources
Cons: Search feature is basic|Spreads widen during volatile periods
The platform at Crypto Dezire is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.
Pros: Comprehensive tools|Segregated accounts
Cons: Limited social trading features|No live chat on mobile
I had a dispute with Crypto Dezire and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Clean UI|Smooth onboarding
Cons: Cannot customize dashboard fully
The onboarding at Crypto Dezire was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Easy withdrawals|Good mobile app|Stable platform
Cons: No fractional shares|Inactivity fee applies after 12 months
The spread at Crypto Dezire is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through word of mouth in my investment club and initially thought the platform was good - until I started trading seriously.
Pros: High security standards|Dedicated account manager|Good mobile app|Instant funding
Cons: Some tools only available on higher tiers
Tried to withdraw my funds from Crypto Dezire and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized