Cryptocurrency Exchanges

Crypto

1.6 (14 reviews)
🇨🇱 Chile
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1.6
14 reviews
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About Crypto

Crypto has been flagged by Comisión para el Mercado Financiero (Financial Market Commission) for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Unacceptable level of service

A
Alex X.
1 months ago

Do not believe the bonus offer from Crypto. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after seeing their ad online and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: Clear documentation|Dedicated account manager|Clean UI

Cons: Would like more payment methods|Onboarding videos are outdated

No negative balance protection

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Lisa A.
3 months ago

The platform itself is okay, but the customer service at Crypto is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: API access|Clean UI|High security standards|Fast support response

Cons: Withdrawal takes 1-2 business days

Horrible from beginning to end

M
Megan B.
5 months ago

I experienced a security concern with my Crypto account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Pros: Responsive team|Regular updates

Cons: No crypto staking|None so far

One star is generous

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Natalie T.
6 months ago

The platform at Crypto is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since I opened my account last year of dealing with this, I have had enough.

Pros: No hidden fees|Fast execution

Cons: No phone support on weekends

Regulatory warning exists for this firm

W
William J.
7 months ago

I looked into Crypto and found they appear in the regulatory warnings database. Comisión para el Mercado Financiero (Financial... has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Cons: Appears in regulatory warnings database|Uncertain regulatory status

Money trap disguised as a service

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Wesley H.
7 months ago

Crypto offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Pros: Risk management tools|Customizable dashboard|Fast execution|Instant funding

Cons: Mobile app could be improved

A cautionary tale

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Laura G.
7 months ago

Opened my account with Crypto while looking for alternatives to my previous provider and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Customizable dashboard|Stable platform|Educational resources

Cons: Would like more payment methods

My trust has been shattered

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Laura H.
8 months ago

My withdrawal request from Crypto has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Clear documentation|Automated trading options

Cons: Limited cryptocurrency options|Would like more payment methods

The opposite of what they advertise

H
Hugo B.
8 months ago

The spread at Crypto is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after seeing their ad online and initially thought the platform was good - until I started trading seriously.

Pros: Clear documentation|Personal attention

Cons: Search feature is basic

Proceed with extreme caution

J
John F.
11 months ago

After seeing ads for Crypto online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Comisión para el Mercado Financiero (Financial.... Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.

Cons: Unauthorized firm|Found in IOSCO warnings database