Cryptocurrency Exchanges

Cryptalos

1.3 (10 reviews)
🇳🇿 New Zealand
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1.3
10 reviews
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About Cryptalos

Cryptalos has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Billing department is a black hole

S
Sophia T.
1 weeks ago

The hidden fees at Cryptalos are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: Market news feed|Professional team

Cons: Limited ETF selection

Regret choosing Cryptalos

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Leah Y.
2 months ago

My withdrawal from Cryptalos was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since last summer of being strung along.

Pros: Intuitive for beginners|Multi-currency support|Portfolio tracking tools

Cons: Live chat only during business hours|Research section could be deeper

Regulatory warning exists for this firm

E
Edward C.
3 months ago

I looked into Cryptalos and found they appear in the regulatory warnings database. Financial Markets Authority has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Cons: Appears in regulatory warnings database|Uncertain regulatory status

Warning to all investors

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Sophia K.
4 months ago

Tried to withdraw my funds from Cryptalos and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Pros: Initially responsive customer service

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

Would give negative stars if possible

S
Shannon I.
5 months ago

I lost a significant amount because Cryptalos did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Fast execution|Competitive fees|Transparent fees|Easy to use platform

Cons: Live chat only during business hours|Account statements could be more detailed

All style no substance

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Harry D.
6 months ago

The only good thing about Cryptalos is that they remind you why regulation matters. I found them while looking for alternatives to my previous provider. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

Pros: Easy withdrawals|Educational resources|Transparent fees

Cons: Cannot customize dashboard fully

Proceed with extreme caution

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Amy A.
8 months ago

Several red flags with Cryptalos: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Pros: Website looks legitimate on the surface

Cons: Flagged by Financial Markets Authority|Cannot verify credentials

Demo and live behave differently

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Elizabeth I.
9 months ago

Cryptalos has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Full transparency|Responsive team|Detailed reporting

Cons: Limited social trading features

Do not believe the hype

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Andrew S.
10 months ago

I had a dispute with Cryptalos and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Fast support response|Regular updates|Dividend tracking|Low minimum deposit

Cons: Minimum deposit could be lower

Beware - This company is not legitimate

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Susan J.
10 months ago

I was contacted by Cryptalos through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.

Cons: Withdrawal fees demanded|Communication cut off|Not authorized