Cryptocurrency Exchanges

Cross Trade Pro

1.5 (11 reviews)
🇨🇦 Canada
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1.5
11 reviews
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About Cross Trade Pro

Cross Trade Pro has been flagged by Ontario Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". Cross Trade Pro found at www.ctr-pro.net and/or www.ctrpro.net and/or crosstradepro.net is not registered in Ontario to engage in the business of trading in securities. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Platform down more than it is up

O
Owen C.
2 weeks ago

Cross Trade Pro seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Segregated accounts|Portfolio tracking tools

Cons: No phone support on weekends|Email notifications too frequent

Worst decision I made this year

S
Sarah G.
1 months ago

Opened my account with Cross Trade Pro from a review site like this one and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Transparent fees|Great customer service|Intuitive for beginners|Instant funding

Cons: Email notifications too frequent

Beware - This company is not legitimate

C
Christopher V.
2 months ago

Tried to withdraw my funds from Cross Trade Pro and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: Lost entire investment|Reported to authorities|Unresponsive

Dealing desk manipulation

C
Carl W.
6 months ago

I trusted Cross Trade Pro with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Social trading features|Transparent fees|Multi-currency support|Competitive fees

Cons: Wish they had more educational resources

Crypto only no stocks

C
Charles O.
6 months ago

I experienced a security concern with my Cross Trade Pro account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Pros: Clean UI|Comprehensive tools|Educational resources

Cons: Would like more payment methods

Tax documents wrong every year

O
Owen A.
8 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Cross Trade Pro said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Fast support response|Market news feed|Quick verification

Cons: No fractional shares|Limited ETF selection

Limited to their own products

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Frank A.
8 months ago

I joined Cross Trade Pro after doing extensive research and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Competitive fees|Dividend tracking|Intuitive for beginners

Cons: Limited cryptocurrency options|Some tools only available on higher tiers

Regret choosing Cross Trade Pro

A
Adrian O.
10 months ago

After using Cross Trade Pro for about three months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Demo account available|Easy withdrawals|Competitive fees|Fast deposits

Cons: No fractional shares

They do not care about customers

M
Marcus K.
10 months ago

Cross Trade Pro advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: Personal attention|Portfolio tracking tools|Two-factor authentication

Cons: Desktop app not available on Linux|No crypto staking

Proceed with extreme caution

A
Alice E.
10 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Cross Trade Pro has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Listed in warning databases|No transparency|Pressure to invest quickly