Cross Harbour Trading

The onboarding at Cross Harbour Trading was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

I wanted to transfer my portfolio from another broker to Cross Harbour Trading. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Cross Harbour Trading recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Cross Harbour Trading locked my account without warning and demanded documents I had already submitted. since last summer later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

The spread at Cross Harbour Trading is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after hearing about them at a conference and initially thought the platform was good - until I started trading seriously.

Where do I even begin with Cross Harbour Trading? since I retired last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Do not believe the bonus offer from Cross Harbour Trading. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a financial advisor and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

I gave Cross Harbour Trading a fair chance. After for roughly four months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

The so-called education at Cross Harbour Trading is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over a year thinking they would help me learn.

Do not use Cross Harbour Trading for anything serious. I used them for close to eighteen months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.