Cryptocurrency Exchanges

Crescital

1.8 (13 reviews)
🇬🇧 United Kingdom
Visit Website
1.8
13 reviews
5
0
4
0
3
0
2
10
1
3

About Crescital

Crescital has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: crescital.org.

Customer Reviews

Write a Review

Failed me when I needed them most

V
Victoria J.
1 weeks ago

Customer support at Crescital seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Instant funding|Stable platform|Multi-device support|Tax reports included

Cons: Would like more payment methods

Cannot withdraw funds - classic scam

J
James K.
2 weeks ago

Tried to withdraw my funds from Crescital and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: No regulatory oversight|Money disappeared|Fake testimonials

No risk warnings whatsoever

J
Jennifer Y.
1 months ago

After using Crescital for the past year and a half, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Regular platform improvements|Easy withdrawals|Fast support response

Cons: Slow to add new assets|Help articles are sometimes vague

Rejected my profitable withdrawal

M
Mia R.
4 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Crescital recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Two-factor authentication|Helpful community forum|API access|Easy withdrawals

Cons: Onboarding videos are outdated

Scam alert - They took my money

H
Harry K.
5 months ago

Tried to withdraw my funds from Crescital and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: No regulatory oversight|Money disappeared|Fake testimonials

Platform crashes at the worst times

N
Natalie W.
6 months ago

If you are reading this considering Crescital - run. I wish I had read more negative reviews while looking for alternatives to my previous provider. I thought the positive ones were real. Maybe some are. My experience over for close to eighteen months has been so bad I feel obligated to warn others. Do not make my mistake.

Pros: Wide product range|Transparent fees|Regular platform improvements|API access

Cons: Slow to add new assets

Complete waste of time

S
Simon B.
7 months ago

The onboarding at Crescital was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Excellent charting|Detailed reporting|Easy withdrawals|Regular updates

Cons: Minimum deposit could be lower|Limited cryptocurrency options

Do your due diligence first

S
Steven N.
7 months ago

For anyone considering Crescital, please be aware that this company has been flagged by Financial Conduct Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Cons: Appears in regulatory warnings database|Uncertain regulatory status

Warning to all potential customers

M
Monica V.
9 months ago

The only good thing about Crescital is that they remind you why regulation matters. I found them after reading several online reviews. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

Pros: Clear documentation|Economic calendar|Great customer service|Clean UI

Cons: Live chat only during business hours

Signal service was a scam

H
Heather F.
9 months ago

I requested my data from Crescital under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Intuitive for beginners|Two-factor authentication|Great customer service|High security standards

Cons: No dark mode on mobile|No fractional shares