credoya.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: credoya.com.
Customer support at credoya.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Multi-currency support|Fast support response
Cons: Limited cryptocurrency options
Opened my account with credoya.com after hearing about them at a conference and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Personal attention|Stable platform
Cons: No phone support on weekends
I referred a friend to credoya.com through a forum discussion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Transparent fees|Quick verification|Tax reports included|Segregated accounts
Cons: Would like more payment methods|Slow to add new assets
After spending for the past six months trying to make credoya.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Market news feed|API access|Fast deposits|High security standards
Cons: Withdrawal takes 1-2 business days|Limited social trading features
I had a dispute with credoya.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Risk management tools|Helpful community forum
Cons: Onboarding videos are outdated|Would like more payment methods
After for just over a year with credoya.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Excellent charting|Clear documentation|Multi-currency support|Helpful community forum
Cons: Alert system is basic|No dark mode on mobile
The platform itself is okay, but the customer service at credoya.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Real-time alerts|Fast deposits
Cons: Minor UI glitches occasionally|Inactivity fee applies after 12 months
I opened an account with credoya.com for just over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Professional team|Clean UI|Quick verification
Cons: Would like more payment methods|Account statements could be more detailed