Coyken (coyken.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.coyken.com.
After spending for over three years trying to make Coyken (coyken.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Professional team|Smooth onboarding
Cons: Could offer more webinars
Customer support at Coyken (coyken.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Portfolio tracking tools|Fast deposits|Full transparency
Cons: Could offer more webinars
KYC with Coyken (coyken.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Regular updates|Clean UI|Economic calendar
Cons: Withdrawal takes 1-2 business days
Coyken (coyken.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Transparent fees|Intuitive for beginners|Multi-currency support
Cons: Mobile app could be improved|Research section could be deeper
The so-called education at Coyken (coyken.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for nearly two years thinking they would help me learn.
Pros: Responsive team|High security standards|No hidden fees|Educational resources
Cons: No integrated tax optimization
I requested my data from Coyken (coyken.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Dividend tracking|Multi-currency support|Helpful community forum
Cons: Withdrawal takes 1-2 business days|Slow to add new assets
I gave Coyken (coyken.com) a fair chance. After for the past six months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Full transparency|Tax reports included
Cons: Minor UI glitches occasionally|Alert system is basic
If you are reading this considering Coyken (coyken.com) - run. I wish I had read more negative reviews through a financial advisor. I thought the positive ones were real. Maybe some are. My experience over for about five months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Multi-device support|Customizable dashboard|Dedicated account manager|Stable platform
Cons: No crypto staking|Account statements could be more detailed
The reporting at Coyken (coyken.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Great customer service|Regular updates
Cons: Limited demo account features|Nothing significant
My card was charged twice by Coyken (coyken.com) on the same day. I had to dispute it with my bank. Coyken (coyken.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Intuitive for beginners|Clean UI
Cons: No integrated tax optimization