Forex Brokers

Cosmos Capital (cosmos-capital.com)

1.7 (6 reviews)
🇦🇺 Australia
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1.7
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About Cosmos Capital (cosmos-capital.com)

Cosmos Capital (cosmos-capital.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +44 7349 395712

Addresses: Essex Rd. Basingstoke, Birleşik Krallık This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: sca.cosmos-capital.com.

Customer Reviews

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Live chat is a bot that helps nobody

A
Aaron X.
4 months ago

My card was charged twice by Cosmos Capital (cosmos-capital.com) on the same day. I had to dispute it with my bank. Cosmos Capital (cosmos-capital.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

Pros: Reliable uptime|Regular updates|No hidden fees

Cons: Some tools only available on higher tiers|Limited social trading features

Mobile app loses orders

C
Christina Y.
5 months ago

Customer support at Cosmos Capital (cosmos-capital.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Risk management tools|Full transparency|Market news feed|Multi-device support

Cons: Limited social trading features|Charting tools need more indicators

Spam emails after unsubscribing

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Lindsey Y.
6 months ago

I opened an account with Cosmos Capital (cosmos-capital.com) for about three months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Reliable uptime|Educational resources|Personal attention|Stable platform

Cons: Minor UI glitches occasionally|Website design could be more modern

They closed my account without explanation

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George R.
6 months ago

I referred a friend to Cosmos Capital (cosmos-capital.com) from a blog post comparing services. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Fast execution|No hidden fees|Clean UI

Cons: Minor UI glitches occasionally|Spreads widen during volatile periods

An insult to paying customers

K
Kayla C.
7 months ago

The onboarding at Cosmos Capital (cosmos-capital.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Clear documentation|No hidden fees|Dedicated account manager|Transparent fees

Cons: Live chat only during business hours|Limited cryptocurrency options

Regulatory warning ignored

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Nicole M.
9 months ago

Where do I even begin with Cosmos Capital (cosmos-capital.com)? for over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Quick verification|Fast deposits

Cons: Limited cryptocurrency options