Coinhub (m.coinhubc.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: m.coinhubc.com.
What really bothers me about Coinhub (m.coinhubc.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after doing extensive research and I fell for the polished exterior. Never again.
Pros: Risk management tools|Wide product range
Cons: Charting tools need more indicators
Coinhub (m.coinhubc.com) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Automated trading options|Dividend tracking|Fast execution|Multiple order types
Cons: Currency conversion fee exists|Website design could be more modern
Opened my account with Coinhub (m.coinhubc.com) while looking for alternatives to my previous provider and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: No hidden fees|Market news feed
Cons: Help articles are sometimes vague|Research section could be deeper
Coinhub (m.coinhubc.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Fast support response|Tax reports included
Cons: Email notifications too frequent
Customer support at Coinhub (m.coinhubc.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Customizable dashboard|No hidden fees|Clear documentation
Cons: Would like more payment methods
Coinhub (m.coinhubc.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Comprehensive tools|Tax reports included|Demo account available|Good analytical tools
Cons: Limited demo account features
The reporting at Coinhub (m.coinhubc.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Fast execution|Social trading features
Cons: Currency conversion fee exists
The mobile app from Coinhub (m.coinhubc.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Full transparency|Transparent fees|Fast support response|Helpful community forum
Cons: Charting tools need more indicators|No crypto staking
Coinhub (m.coinhubc.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Quick verification|API access|Fast deposits|Helpful community forum
Cons: Charting tools need more indicators
My card was charged twice by Coinhub (m.coinhubc.com) on the same day. I had to dispute it with my bank. Coinhub (m.coinhubc.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Demo account available|Educational resources
Cons: Limited social trading features