Forex Brokers

CoinAssets Investment

1.3 (9 reviews)
🇳🇿 New Zealand
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1.3
9 reviews
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About CoinAssets Investment

CoinAssets Investment has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Regist...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Webinars are product pushes

H
Hugo A.
1 weeks ago

I opened an account with CoinAssets Investment since I retired last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Regular updates|Risk management tools

Cons: Mobile app could be improved|No dark mode on mobile

Demo and live behave differently

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Marcus B.
4 weeks ago

KYC with CoinAssets Investment is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Stable platform|Intuitive for beginners

Cons: No crypto staking

Stay far away from this company

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Amy E.
1 months ago

I invested $25,000 with CoinAssets Investment after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Markets Authority.

Pros: Initially responsive customer service

Cons: Blocked my account|No legitimate license|Fake returns

Transfer to another broker refused

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Christopher N.
2 months ago

I have been trying to close my account with CoinAssets Investment for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Economic calendar|Regular platform improvements|Reliable uptime|Smooth onboarding

Cons: No phone support on weekends|Search feature is basic

An absolutely appalling service

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Zoe T.
6 months ago

The platform itself is okay, but the customer service at CoinAssets Investment is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Economic calendar|Reliable uptime

Cons: Minimum deposit could be lower|Limited social trading features

Checked with regulators - they're not licensed

D
David W.
8 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that CoinAssets Investment has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Flagged by Financial Markets Authority|Cannot verify credentials

They upsell insurance you do not need

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Heather P.
8 months ago

I had high hopes for CoinAssets Investment through word of mouth in my investment club, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Low minimum deposit|Segregated accounts|API access|Good mobile app

Cons: Live chat only during business hours|Mobile app could be improved

Paper trading not available

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Amber W.
11 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. CoinAssets Investment recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Fast execution|Excellent charting|Market news feed|Economic calendar

Cons: No crypto staking|Could offer more webinars

Money trap disguised as a service

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Trevor W.
11 months ago

I wanted to transfer my portfolio from another broker to CoinAssets Investment. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Pros: Portfolio tracking tools|Copy trading available|Smooth onboarding

Cons: Website design could be more modern