Coin Vortex has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I was contacted by Coin Vortex through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: Lost entire investment|Reported to authorities|Unresponsive
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Coin Vortex recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Personal attention|API access
Cons: Mobile app could be improved|Could offer more webinars
Coin Vortex has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: API access|Comprehensive tools|Tax reports included
Cons: No phone support on weekends|Desktop app not available on Linux
KYC with Coin Vortex is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Fast execution|Personal attention|Social trading features|Fast support response
Cons: Minimum deposit could be lower|Limited social trading features
The onboarding at Coin Vortex was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Two-factor authentication|Multi-device support
Cons: Limited social trading features
I opened an account with Coin Vortex for the past six months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Segregated accounts|Fast execution
Cons: Wish they had more educational resources|Currency conversion fee exists
Coin Vortex changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Clear documentation|Stable platform|Smooth onboarding
Cons: Desktop app not available on Linux
The only good thing about Coin Vortex is that they remind you why regulation matters. I found them from a blog post comparing services. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Two-factor authentication|Multi-currency support|Good analytical tools
Cons: No integrated tax optimization
Where do I even begin with Coin Vortex? for over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Dedicated account manager|Instant funding
Cons: Minor UI glitches occasionally
Opened my account with Coin Vortex through a forum discussion and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Multi-device support|Dedicated account manager|Smooth onboarding|High security standards
Cons: None so far