COF (cofgroupfx.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cofgroupfx.com.
I opened an account with COF (cofgroupfx.com) for over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Stable platform|Social trading features
Cons: Limited social trading features
I closed a profitable position at COF (cofgroupfx.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Intuitive for beginners|Automated trading options
Cons: Inactivity fee applies after 12 months
I am in a dispute with COF (cofgroupfx.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Detailed reporting|API access|Portfolio tracking tools
Cons: Onboarding videos are outdated
COF (cofgroupfx.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: No hidden fees|Tax reports included|Portfolio tracking tools
Cons: Withdrawal takes 1-2 business days|Spreads widen during volatile periods
Where do I even begin with COF (cofgroupfx.com)? for roughly four months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Easy to use platform|Copy trading available|Helpful community forum
Cons: Live chat only during business hours|Cannot customize dashboard fully
The mobile app from COF (cofgroupfx.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Intuitive for beginners|Quick verification
Cons: Spreads widen during volatile periods
After spending for roughly four months trying to make COF (cofgroupfx.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Tax reports included|Easy withdrawals|Portfolio tracking tools
Cons: Spreads widen during volatile periods|Wish they had more educational resources