Cryptocurrency Exchanges

CNSWEB

1.5 (15 reviews)
🇳🇿 New Zealand
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1.5
15 reviews
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About CNSWEB

CNSWEB has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Cannot transfer out in kind

E
Ella C.
4 days ago

I closed a profitable position at CNSWEB and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Real-time alerts|Great customer service

Cons: No integrated tax optimization

Terms change without notice

D
David K.
2 weeks ago

CNSWEB changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Pros: Tax reports included|API access|Instant funding|Automated trading options

Cons: Alert system is basic|Wish they had more educational resources

Wish I had read reviews first

T
Thomas L.
2 weeks ago

The mobile app from CNSWEB is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Competitive fees|Educational resources|Automated trading options|Real-time alerts

Cons: Wait times can be long during peak hours|No crypto staking

A company that does not deserve your trust

J
Jennifer Z.
3 weeks ago

After for a few weeks now with CNSWEB I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Good analytical tools|Responsive team|Comprehensive tools|Portfolio tracking tools

Cons: Cannot customize dashboard fully|No phone support on weekends

Save yourself the trouble

A
Amber G.
2 months ago

CNSWEB locked my account without warning and demanded documents I had already submitted. for nearly two years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Clean UI|Instant funding|Excellent charting|Fast execution

Cons: Could offer more webinars

Not what they promise

S
Simon F.
4 months ago

I opened an account with CNSWEB for over three years ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Portfolio tracking tools|Regular platform improvements|Responsive team|Competitive fees

Cons: Spreads widen during volatile periods

Leverage too high for retail

T
Teresa A.
6 months ago

I lost a significant amount because CNSWEB did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Customizable dashboard|Instant funding

Cons: Live chat only during business hours|Mobile app could be improved

Check regulatory status before investing

S
Sarah P.
6 months ago

This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.

Cons: Flagged by international regulators|Due diligence required

Phone line always busy

D
Danielle Z.
8 months ago

The platform itself is okay, but the customer service at CNSWEB is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Market news feed|Copy trading available|Transparent fees|Fast execution

Cons: Some tools only available on higher tiers

Look elsewhere - many better options

M
Miles K.
9 months ago

I requested my data from CNSWEB under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Stable platform|Economic calendar

Cons: No crypto staking