CMC Trust (cmc-trust.org) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Walchestrasse 9 8006 Zürich Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cmc-trust.org.
The spread at CMC Trust (cmc-trust.org) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after hearing about them at a conference and initially thought the platform was good - until I started trading seriously.
Pros: Full transparency|Customizable dashboard|Market news feed|Clear documentation
Cons: Website design could be more modern
I joined CMC Trust (cmc-trust.org) after comparing multiple platforms and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Personal attention|Helpful community forum|Intuitive for beginners|Tax reports included
Cons: Limited ETF selection|Cannot customize dashboard fully
CMC Trust (cmc-trust.org) locked my account without warning and demanded documents I had already submitted. since I retired last year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Customizable dashboard|Segregated accounts
Cons: No integrated tax optimization|Charting tools need more indicators
CMC Trust (cmc-trust.org) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Regular platform improvements|Helpful community forum
Cons: Limited ETF selection
The hidden fees at CMC Trust (cmc-trust.org) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Regular platform improvements|Regular updates
Cons: Live chat only during business hours|No live chat on mobile
Customer support at CMC Trust (cmc-trust.org) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Wide product range|Excellent charting|Demo account available
Cons: Withdrawal takes 1-2 business days
I have been trying to close my account with CMC Trust (cmc-trust.org) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Competitive fees|Multi-device support
Cons: Limited social trading features
CMC Trust (cmc-trust.org) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Real-time alerts|API access|Competitive fees
Cons: Minimum deposit could be lower
I had high hopes for CMC Trust (cmc-trust.org) through a financial advisor, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Social trading features|Customizable dashboard|Dividend tracking|High security standards
Cons: Withdrawal takes 1-2 business days
I requested my data from CMC Trust (cmc-trust.org) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Copy trading available|Regular updates|Fast deposits
Cons: Some tools only available on higher tiers