CMC Trust (cmc-trust.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Walchestrasse 9 8006 Zürich Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.cmc-trust.com.
CMC Trust (cmc-trust.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: API access|High security standards
Cons: Limited demo account features|Onboarding videos are outdated
The platform itself is okay, but the customer service at CMC Trust (cmc-trust.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Market news feed|Customizable dashboard|Dividend tracking|Regular platform improvements
Cons: Minimum deposit could be lower|Account statements could be more detailed
I wanted to transfer my portfolio from another broker to CMC Trust (cmc-trust.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: No hidden fees|Tax reports included|Reliable uptime|Multiple order types
Cons: None so far
CMC Trust (cmc-trust.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Low minimum deposit|High security standards|Customizable dashboard|No hidden fees
Cons: Slow to add new assets|No phone support on weekends
KYC with CMC Trust (cmc-trust.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Clean UI|Good analytical tools
Cons: Currency conversion fee exists
After using CMC Trust (cmc-trust.com) since I opened my account last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Great customer service|Educational resources|Fast deposits|Good mobile app
Cons: No fractional shares
My card was charged twice by CMC Trust (cmc-trust.com) on the same day. I had to dispute it with my bank. CMC Trust (cmc-trust.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Clean UI|Copy trading available|Full transparency|Responsive team
Cons: No fractional shares|Withdrawal takes 1-2 business days
Where do I even begin with CMC Trust (cmc-trust.com)? for about five months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Wide product range|Dedicated account manager
Cons: Limited ETF selection
I experienced a security concern with my CMC Trust (cmc-trust.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Stable platform|Clear documentation|Good analytical tools
Cons: Research section could be deeper|No phone support on weekends
I signed up with CMC Trust (cmc-trust.com) after my brother mentioned them and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Quick verification|Good analytical tools
Cons: Minor UI glitches occasionally|Onboarding videos are outdated