Cloud Invest has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Cloud Invest seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Smooth onboarding|Comprehensive tools
Cons: Charting tools need more indicators|Limited demo account features
Cloud Invest changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Professional team|Real-time alerts|Fast deposits
Cons: Minimum deposit could be lower
My card was charged twice by Cloud Invest on the same day. I had to dispute it with my bank. Cloud Invest then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Helpful community forum|Two-factor authentication
Cons: Could offer more webinars
I found Cloud Invest after a friend recommended them and the initial impression was positive. But since I opened my account last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Competitive fees|Helpful community forum|Educational resources|Social trading features
Cons: Spreads widen during volatile periods
Cloud Invest advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Clean UI|Customizable dashboard|Smooth onboarding|Risk management tools
Cons: Research section could be deeper
Cloud Invest offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Clean UI|No hidden fees
Cons: Account statements could be more detailed|Could offer more webinars
I invested $5,000 with Cloud Invest after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Conduct Authority.
Pros: Professional looking website
Cons: Blocked my account|No legitimate license|Fake returns
I wanted to transfer my portfolio from another broker to Cloud Invest. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: API access|Personal attention|Smooth onboarding
Cons: Help articles are sometimes vague
The platform at Cloud Invest is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over a year of dealing with this, I have had enough.
Pros: Dedicated account manager|Professional team|Clear documentation|Good analytical tools
Cons: Wait times can be long during peak hours
The mobile app from Cloud Invest is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Fast support response|Demo account available|Clean UI
Cons: Live chat only during business hours